Privacy Policy

JP Auto Glass · Effective Date: April 10, 2026 · Last Updated: April 10, 2026

1. Who We Are

Wilkerson Services, LLC, DBA JP Auto Glass ("JP Auto Glass," "we," "us," or "our") provides mobile windshield chip and crack repair, junk removal and haul-off services, and coordination of windshield replacement through partner installers in Paris, TX and the surrounding Lamar County area. We can be reached at:

Phone: (903) 664-7793
Email: pwilkerson@jp-autoglass.com
Website: jpautoglassparis.com

2. Information We Collect

When you contact us or submit a quote request through our website, we may collect the following information:

Name
Phone number
Vehicle information (year, make, model)
Description of glass damage
Service address or preferred service location
Insurance information (if applicable)
Preferred service date and time

We do not collect payment card numbers, social security numbers, or other sensitive financial information through our website.

3. How We Use Your Information

We use the information you provide solely to deliver the service you requested. Specifically, we use it to:

Contact you to confirm your quote request or schedule your appointment
Send you SMS text messages related to your service (appointment confirmations, scheduling updates, technician arrival notices, and follow-up messages)
Process your insurance claim on your behalf, if applicable
Respond to your questions and provide customer support

We do not use your information for any purpose unrelated to your service request.

4. SMS Messaging

By submitting a quote request form on our website, you consent to receive SMS text messages from JP Auto Glass. These messages may include:

Appointment confirmations and reminders
Technician arrival and status updates
Service follow-up messages
Requests for feedback or Google review

Message frequency varies based on your service appointment. Message and data rates may apply.

Customers who check the optional marketing consent box on our quote form may also receive occasional promotional and marketing messages from us. Marketing consent is separate, optional, and not a condition of purchase.

To opt out of SMS messages at any time, reply STOP to any message we send you. To request help, reply HELP. You can also contact us directly at (903) 664-7793 or pwilkerson@jp-autoglass.com to be removed from our contact list.

Opting out of SMS will not affect your ability to receive service from us.

No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes.

5. How We Share Your Information

We do not sell, rent, trade, or share your personal information with any third party for marketing or advertising purposes.

Your information may be shared only in the following limited circumstances:

SMS service providers: We use a third-party messaging platform to deliver SMS messages on our behalf. These providers are contractually prohibited from using your information for any purpose other than delivering our messages.
Insurance companies: If you request insurance claim assistance, we will share your information with your insurer solely to process your claim.
Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.

No other sharing occurs.

6. Data Retention

We retain your contact information only as long as necessary to complete your service and any related follow-up. We do not maintain long-term marketing databases. If you would like your information deleted, contact us at pwilkerson@jp-autoglass.com and we will remove your records promptly.

7. Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. Your information is stored in secured systems and accessed only by JP Auto Glass personnel who need it to complete your service.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe a minor has submitted information to us, please contact us at pwilkerson@jp-autoglass.com and we will delete it.

9. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your information
Opt out of SMS messaging at any time by replying STOP

To exercise any of these rights, contact us at pwilkerson@jp-autoglass.com or (903) 664-7793.

10. Cookies and Tracking Technologies

Our website may use standard cookies and analytics technologies to help us understand how visitors use our site. This may include:

Session cookies: Temporary cookies used to maintain basic site functionality. These expire when you close your browser.
Analytics tools: We may use analytics tools to understand website traffic. These tools collect anonymized data about how pages are visited.

We do not use cookies or tracking technologies for targeted advertising or cross-site behavioral tracking. You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

JP Auto Glass
Paris, TX · Lamar County
(903) 664-7793
pwilkerson@jp-autoglass.com
jpautoglassparis.com